This is addressed in the Relocation Plan. Please see below:
Advisory Services and Counseling
Relocation advisory services will include one or more personal interviews with each household. Typically, the HAS will survey residents early in the process to determine each household’s general relocation needs, and then provide additional counseling, services and information as specific issues are identified. The HAS will have plans and processes in place to communicate with families who are not proficient in English, and with people with disabilities.
At minimum, HAS’s advisory services and counseling will:
- determine the needs of individual families;
- explain the availability of relocation benefits and services, including the eligibility requirements, the procedures for obtaining benefits and services, and the amount of the replacement housing payment, if any;
- explain the timetable for temporary relocation or permanent displacement;
- advise the family of specific comparable replacement dwellings that will be available;